Customer Care Manager
Recruitment » Customer Care Manager
Kuala Lumpur, Selangor
Interested candidates are invited to write-in with a detailed curriculum vitae including contact telephone number, current and expected salary and a recent colour photograph (n.r.) and send to;
- To build and maintains relationship with all at management level in the entire department to facilitate the efficient escalation and resolution of Customer.
- To compile Customer Complaint letters.
- To monitor and attend to all Customer Voice.
- To monitor overall in J-Card and Service Counter.
- To communicate management objectives to the team and to ensure that the efforts of the team are focused on achieving these objectives.
- To ensure that all correspondence (faxes/e-mails/letters) are handled properly & on a timely basis and according to set standards in order to maintain quality customer services.
- To support all process management in planning, execution, auditing of Cashier or related to Customer Care Project.
- To support all process management in planning, execution, auditing of ROC.
Manpower Planning - Recruitment
AEON CO. (M) BHD. (126926H)
Head Office, 3rd Floor, AEON Taman Maluri Shopping Centre,
Jalan Jejaka, Taman Maluri, 55100 Cheras, Kuala Lumpur
(Please indicate the position applied for on the top left-hand corner of the envelop.)